“Bea, how do I add a customer address?” asks Justine, the administrative assistant, to Bea, the project manager, via company chat. “I showed you last week,” responds Bea. “I know,” writes Justine. “But I forgot. I’m sorry.” “Did you check the work instruction?” continued Bea. “Work instruction? I didn’t know […]
Communciation
“Riopel Properties needs to change a light switch,” randomly texts Harry to Lira, the dispatcher. Lira reads the text and immediately responds “when? And which address?” “Tomorrow,” responds Harry. “We can’t tomorrow. We’re completely booked.” “I spoke with Vic,” texts Harry back. “He said we can take Malory off the […]
“I hate this app!” randomly shouts Jennifer, the president, to Rio, her dispatcher, on the phone. “It always bugs, I always have to copy paste everything, and the information isn’t even filled half the time. So stupid.” “Breathe,” replies Rio. “At least we have an app. I know some companies […]
“How is this still happening?!” shouts Gerald as soon as Laurelyn picks up the phone. “Why is Conpro calling me again asking why Billy is still not on Main Street? It’s friggin noon!!” Shaken, Laurelyn stays silent a few seconds while thinking of what to say. But as soon as […]
Barely awake on a Tuesday morning, Shikon dials the phone number of the conference call and realizes he’s the only one on time. He starts making his coffee while waiting for the rest of the team. “Hey!” a voice suddenly resonates from his phone’s speaker. “I’m so sorry I’m late!” […]
As Roland opens up Teams for an online management meeting several minutes late, he notices that Donald, his boss, as well as Mika, the dispatcher, are talking about their weekend. “Morning,” says Roland. “Sorry for being late.” Donald stays silent and immobile for a few seconds, then says “did you […]
“So,” shoots Mika as soon as Chelsea, the integrator, walks in, “what do we do next?” “You’re asking me?” she immediately replies. “I thought you were supposed to manage this project.” “Well, yeah, but you know where you’re at,” he refutes. “Fine,” she says. “Last week we finalized the connection […]
On a Monday morning, John walks into the morning meeting late as per his habit. Billy, Simon and Camilla are already seated and talking about the weekend. As soon as John sits down, Billy stops mid-sentence and says to John “Morning partner, how is it going?” John opens his folder […]
On Tuesday morning, Billy receives a call from a client and, as is his habit, responds with a very informal “Hello?” “Uhm, good morning, Billy,” echoes a soft feminine voice through the smartphone’s speaker. “This is Melina from Milkyway properties.” “Yep?” responds Billy while clicking away at his computer. “Well, […]